Privacy Policy

Last Updated: April 16, 2026

Amera Senior Living ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.ameraseniorliving.com or communicate with us.

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1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name, email address, phone number, and mailing address

• Information about your senior living inquiry, including the type of care sought and timeframe

• Communications you send us via contact forms, email, or text message

• Information about a prospective resident, including name and care needs, if provided by a family member or representative

We may also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, pages visited, and referring URL. This information is collected through standard web technologies including cookies.

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2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about our communities and services

• Schedule and confirm tours, consultations, or follow-up calls

• Send you SMS/text messages, emails, or other communications you have opted into

• Improve and operate our website and services

• Comply with applicable legal and regulatory obligations

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3. SMS / Text Message Communications

When you provide your mobile phone number and opt in to receive text messages from us, your phone number and related opt-in information will be used solely to send you the communications described in our Terms & Conditions.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All other categories of information may be shared with third parties only as described in Section 4 below, and only to the extent necessary to fulfill the purposes described in this Privacy Policy.

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4. Sharing of Information

We do not sell your personal information. We may share your information with trusted third parties only in the following limited circumstances:

• Service Providers: We may share information with vendors and service providers who assist us in operating our website and delivering services (such as CRM or scheduling platforms), solely to the extent necessary to perform those services on our behalf and subject to confidentiality obligations.

• Legal Requirements: We may disclose your information if required to do so by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights, the safety of others, or to investigate fraud.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change.

We do not share your personal information with any third parties for their own independent marketing or advertising purposes.

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5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You may adjust your browser settings to refuse cookies; however, some features of our website may not function properly as a result.

 

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website and services. We encourage you to review the privacy policies of any third-party sites you visit, as we have no control over their practices.

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8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate action.

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9. Your Rights and Choices

Depending on your location, you may have certain rights with respect to your personal information, including the right to access, correct, or request deletion of information we hold about you. To exercise any of these rights or to ask questions about the information we have collected, please contact us at the information below.

To opt out of SMS communications at any time, reply STOP to any text message from us. To opt out of email communications, use the unsubscribe link included in our emails or contact us directly.

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10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised Privacy Policy.

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11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

Amera Senior Living
Email: contact@fortunemd.com
Website: www.ameraseniorliving.com